Protecting What You Share

Introduction

At Palazzo Marbles, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have when you browse our website or reach out to our team.

Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, project details, and any message you send through our website forms, WhatsApp, phone, or email. We may also collect basic technical information automatically, such as your browser type, device, and how you interact with our site.

How We Use Your Information

We use your information to respond to enquiries, provide quotations, schedule consultations, share product recommendations, and improve our services. We may also use your contact details to follow up on your project or share relevant updates, only where appropriate.

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted partners who help us operate our business, such as fabricators, logistics providers, or service vendors, and only to the extent needed to serve your project. We may also disclose information where required by law.

Data Storage & Security

We take reasonable measures to protect your information from unauthorised access, loss, or misuse. While we work to keep your data secure, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how our site is used. You can manage or disable cookies through your browser settings, though some features may not function as intended.

Your Rights

You may request access to the personal information we hold about you, ask us to correct or update it, or request its deletion. To make any such request, please contact us using the details below.

Third-Party Links

Our website may contain links to external sites, such as our social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, and continued use of our website constitutes acceptance of any changes.

Contact Us

For any questions about this Privacy Policy or how we handle your information, please reach out:

Palazzo Marbles, D, 504/1, Chetla Rd, Alipore, Kolkata, West Bengal 700027

Phone / WhatsApp: 094334 66666

Email: palazzomarbles@gmail.com